Zoho launches Bigin CRM for small businesses
COMMERCIAL NEWS
Zoho Corporation, a global company offering a comprehensive suite of business software applications, has unveiled Bigin, a new pipeline-centric CRM software designed and priced specifically for small and micro businesses.
Businesses can now onboard within 30 minutes on Bigin and start keeping track of their customers and improving customer relationships without worrying about high costs or complicated features.
"Small businesses are the heart and soul of our communities and with business owners struggling more than ever right now, our goal is to bring them world-class customer relationship management technology at an extremely affordable price," said Hyther Nizam, President MEA, Zoho Corp.
"We created Bigin to help small businesses achieve maximum growth with a minimal learning curve. Small businesses can stop relying on dozens of spreadsheets to manage customer activities and instead move to a CRM that is easy to use and allows them to focus on growing and building strong customer relationship."
Bigin is a pipeline-centric CRM solution focused on small businesses who do not need an elaborate, end-to-end CRM. If businesses outgrow Bigin, they can upgrade to Zoho CRM with ease. Bigin supports 26 languages, including Arabic, and is a part of Zoho One.
The Bigin feature highlights include:
30-minute setup: Bigin allows users to get up and running within 30 minutes.
Multiple pipelines for customer operations: With the option to create multiple pipelines with fully customizable stages, Bigin empowers small businesses to run their distinct customer operations inside their CRM.
Telephony: Making and receiving calls anytime, anywhere is made possible through telephony that allows users to choose from a range of popular telephony providers, such as RingCentral, Knowlarity and BT Cloud Phone, in Zoho PhoneBridge Marketplace. Bigin pulls information on each customer and prospect that is being called, helping users to have informed conversations.
Workflow automation: Bigin helps sales reps drastically cut down the time spent on repetitive manual tasks with easy-to-create automated workflows.
Real-time notifications and analytics: Real-time notifications from prospects are delivered inside the CRM. Additionally, Bigin's out-of-the-box analytics dashboards with charts and KPIs empower businesses to make smarter decisions based on data and up-to-date key performance metrics.
Fully mobile: Users can manage emails, stay updated with their pipeline, and access key business information in real time with Bigin's mobile apps for iOS and Android devices.
Pricing and Availability
Zoho Corporation is a global technology company with over 45 apps in its portfolio in nearly every major business category, including sales, marketing, customer support, accounting and back office operations, and an array of productivity and collaboration tools.
Zoho is headquartered in Austin, Texas, with international headquarters in Chennai, India. It has additional offices in the US, India, Japan, China, Singapore, Mexico, Australia, the Netherlands, and the UAE. Zoho has more than 8,000 employees.
Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products. More than 50 million users around the world, across hundreds of thousands of companies, rely on Zoho every day to run their businesses, including Zoho itself. --Tradearabia News Service
